Privacy Policy - IA Bourbon Noire

Last updated: 12 November 2026

1. Who we are

IA Bourbon Noire is an internal application operated by SIMEX IMPORT SAS (brands Bourbon Noire and Echte Vanille), 2 allee des Jeunes, 77380 Combs-la-Ville, France. Contact: simon@bourbonnoire.com

2. What the app does

The app is used only by our own company. It is connected only to our own Instagram business accounts (@bourbon_noire and @echte_vanille) and to our own Facebook Pages. Once a day it reads the new Direct messages, comments and posts that mention our brands, prepares short answers, replies to simple questions and sends a daily summary to our team.

3. Data we receive from Meta

• Instagram username and user ID of people who send us a message, comment on our posts or mention our brands
• The content of these messages, comments and posts
• Basic information about our own Pages and Instagram accounts

4. How we use the data

The data is used only to answer the person who contacted us, to follow up on orders and partnerships, and to keep an internal summary. We do not sell the data, we do not share it with third parties for advertising, and we do not use it to build profiles.

5. Service providers

To run the app we use n8n GmbH (automation platform, Germany) and Anthropic PBC (AI model that drafts the replies, United States). They process the data only on our behalf.

6. Retention

Message summaries are kept for a maximum of 12 months, then deleted.

7. Your rights and data deletion

Under the GDPR you can ask to access, correct or delete your data at any time. To request deletion, send an email to simon@bourbonnoire.com with your Instagram username. We delete the data within 30 days and confirm by email.

8. Changes

We may update this policy. The date at the top shows the latest version.